Privacy Policy

Privacy Policy for Glorious Home Care (GloriousHomeCares.com)

Last Updated: March 12, 2025

1. Introduction

Glorious Home Care (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, GloriousHomeCares.com (the “Site”), and when you use our assisted home care services for seniors. We are located at 420 Josey Wales Dr Jarrell, TX, 76537, and can be contacted at [email protected].  

We comply with the General Data Protection Regulation (GDPR) and the Texas Data Privacy and Security Act (TDPSA), and other applicable data protection laws.

2. Data Controllers

Glorious Home Care is the data controller responsible for your personal data.

3. Information We Collect

We collect the following types of information:

  • Information You Provide Directly:
    • Personal identification information (e.g., name, address, email address, phone number).
    • Health information (e.g., medical history, care needs, allergies).
    • Financial information (e.g., payment details for services).
    • Information about family members or emergency contacts.
    • Any other information you choose to provide to us through forms, emails, or phone calls.
  • Information Collected Automatically:
    • Technical information (e.g., IP address, browser type, operating system).
    • Usage information (e.g., pages visited, time spent on the Site, referring website).
    • Cookies and similar tracking technologies (see our Cookie Policy below).
  • Sensitive Data: As defined by the TDPSA, we may collect sensitive data, including data concerning health information.

4. Legal Basis for Processing

We process your personal data based on the following legal bases:

  • Consent: When you provide explicit consent for us to process your data for a specific purpose, especially for sensitive data.
  • Contract: When processing is necessary for the performance of a contract with you (e.g., providing assisted home care services).
  • Legal Obligation: When processing is necessary to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud), provided your rights and interests do not override those interests.  
  • Vital interests: In order to protect the data subjects or another persons vital interests.

5. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our assisted home care services.
  • To communicate with you about our services, including scheduling and care updates.
  • To process payments and manage billing.
  • To improve our Site and services.
  • To comply with legal and regulatory requirements.
  • To respond to your inquiries and requests.
  • To ensure the safety and wellbeing of our clients.
  • To comply with the TDPSA, including responding to consumer requests regarding their data.

6. Sharing Your Information

We may share your information with:

  • Authorized employees and contractors who need access to your information to provide our services.
  • Healthcare professionals and emergency services, when necessary.
  • Payment processors to process payments.
  • Legal authorities, if required by law.
  • Business partners that assist in our operations.
  • We do not sell your personal information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:  

  • Secure servers and data storage.
  • Encryption of sensitive data.
  • Access controls and authentication procedures.
  • Regular security audits.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods will vary depending on the type of data and the purposes for which it is used. Health related data will be kept according to applicable healthcare regulations.  

9. Your Rights (Including TDPSA Rights)

Under the GDPR and TDPSA, you have the following rights:

  • Right to Access: You can request access to your personal data.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.  
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data under certain circumstances.
  • Right to Restriction of Processing: You can request that we restrict the processing of your data under certain circumstances.  
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data under certain circumstances.  
  • Right to Withdraw Consent: If we rely on consent to process your data, you can withdraw your consent at any time.
  • Right to lodge a complaint with a supervisory authority: You have the right to complain to the appropriate data protection authority if you feel your data has been handled incorrectly.
  • TDPSA Specific Rights:
    • Right to confirm whether we process your personal data.
    • Right to correct inaccuracies in your personal data.
    • Right to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of certain decisions.  

To exercise these rights, please contact us at [email protected].

10. Cookie Policy

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small text files that are placed on your device.

  • Types of Cookies:
    • Essential cookies: necessary for the Site to function.
    • Analytics cookies: to track Site usage and improve performance.
    • Marketing Cookies: To provide relevant advertisements.
  • Cookie Management:
    • You can manage your cookie preferences through your browser settings.
    • You can also use cookie consent tools on our website.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site.  

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Glorious Home Care 420 Josey Wales Dr Jarrell, TX, 76537 Email: [email protected]